Refund policy

At Loot and Apparel, we are committed to providing our customers with high-quality clothing and a satisfying shopping experience. We understand that there may be occasions when you need to return or exchange a product. This Return Policy is designed to facilitate the return or exchange process and to ensure that you have a hassle-free experience.

1. Eligibility for Returns

To be eligible for a return or exchange, the following conditions must be met:

• The item(s) must be in new and unused condition.
• The item(s) must be returned within 30 days of the delivery date.
• The original tags and labels must be intact and attached to the item(s).
• Apparel must not show any signs of wear, washing, or alteration.
• Returns must be accompanied by the original receipt or proof of purchase.

2. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our Customer Support team at Lootandapparel.store@lootandapparel.com to request a Return Authorization.
• Our team will provide you with instructions on how to package and ship the item(s) back to us.

3. Damaged or Defective Items

• If you receive a damaged or defective item, please contact our Customer Support team immediately. We will provide instructions on how to return the item and arrange for a replacement or refund.

4. Changes to This Policy

We reserve the right to update or change this Return Policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase from Loot and Apparel Company, you agree to and acknowledge this Return Policy.

Thank you for shopping at Loot and Apparel, and we appreciate your trust in us.